Technical Support | Μύλοι Λούλη

SERVICES

Loulis Food Ingredients, is always supportive to its customers, both product-wise and technically, through its fully qualified and experienced Technical Support department.

Our Technical Support Department is comprised of highly trained baking technicians. Our technicians not only possess the best possible experience deriving from their many years of presence in the industry but some of them also hold “Master Baker” Diplomas from reputable foreign baking schools.

Our technicians visit customers daily in order to provide technical support. They provide advice on both the new products as well as the latest developments prevailing in the bread baking industry. They also present new products so that we can keep our customers updated and at the forefront of bread baking. This service is provided free of charge to our professional customers.

MEET OUR TECHNICAL SUPPORT TEAM

OTTO-OTMAR FRICKER

Otto-Otmar Fricker, born in Germany in 1961, is the Technical Consultant of the team at Loulis Food Ingredients, for the last ten years. With studies on Baking and Pastry Arts in Germany and Switzerland, he holds the title of Master Baker, which is hard to find in the Greek market and which is recognised worldwide. He has worked as a General Manager as well as a Production Manager over the years in the Pastry and Baking Industry and has been teaching at IEK DELTA 360 since 2002.

DIMITRIS FRAGOGIANNIS

Dimitris Fragkogiannis studied bakery, pastry, and gelato in Greece and Italy. He has worked in various industry roles and held a managerial position at a hotel bakery in Izmir. Since 2015, he has been a technical consultant at Loulis Food Ingredients. He regularly attends advanced seminars abroad to expand his technical skills. Recently, he earned the internationally recognized title of Bread Sommelier from the Akademie Deutsches Bäckerhandwerk in Germany.

KOSTAS GEORGAKOPOULOS

Kostas Georgakopoulos was born in Volos and studied bakery and pastry at I.E.K. Delta of Thessaloniki. During his studies he worked as a baker's assistant for 4 years, and a little later as an Executive Pastry and as a baker in stores. He became a member of the Master Confectioners club of Greece, maintains his own pastry shop "Artognosia" in Volos, and teaches pastry arts at the Le Gourmet school in Volos.

CHRISTOS GERASIMOU

Christos Gerasimou was born in Kyparissia and studied bakery and pastry in Athens. Coming from a family of bakers, he brings over 20 years of hands-on experience in the industry. He has worked as a production manager at a large bakery unit in Agios Stefanos, Attica, as a head baker chef in a hotel group, and also ran his own bakery in Ilion. He has taught at IEK Akmi and IEK Alfa, and actively participates in bakery and pastry seminars, continuously expanding his technical expertise.

GEORGE GAVZIAS

George Gavzias was born in Thessaloniki and has been active in the bakery and pastry industry for more than 15 years. He studied bakery and pastry and has built extensive experience across production facilities, bakeries, and food industries, having worked as a technical consultant, production manager, and baker. At the same time, he actively participates in training programs and specialized bakery and pastry seminars, continuously expanding his technical expertise and keeping up with the latest industry trends.